Privacy Policy

Last updated: 01 Juky 2025

At Elite Window & Door Repairs, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.elitewindowanddoorrepairs.ie or contact us directly.

1. Who We Are

Elite Window & Door Repairs provides professional window and door repair services across Limerick, Tipperary, Clare, and North Cork. You can contact us by email at [insert your contact email] or by phone at 087 247 3476.

2. What Data We Collect

When you interact with our website or services, we may collect:

Personal Identification Information: such as your name, phone number, email address, and address if you fill out our contact or quote request forms.
Technical Data: including your IP address, browser type, and browsing behavior on our website.
Communication Data: such as messages you send via our forms, emails, or calls.

3. How We Collect Data

We collect data through:

Forms you complete on our website.
Direct emails or phone calls.
Cookies and analytics tools (e.g., Google Analytics) that track website usage to help us improve our site and services.

4. How We Use Your Data

We use your information to:

Respond to inquiries, quotes, or service requests.
Provide and manage our repair services.
Send relevant communications, updates, or marketing materials (you can opt out anytime).
Analyze website traffic and user behavior to enhance our website performance.

5. Legal Basis for Processing

We process your data under one or more of the following legal bases:

Contractual necessity: to provide requested services or respond to inquiries.
Legitimate interests: to improve our services and manage our business operations.
Consent: for sending marketing communications where you have given explicit consent.

6. How We Share Your Data

We do not sell your personal data. We may share your data with trusted third parties who help us operate our website or deliver services (e.g., hosting providers, email services), and only to the extent necessary.

7. How We Store Your Data

Your data is securely stored on our systems and with service providers that adhere to GDPR-compliant security practices. We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies

Our website uses cookies to improve user experience and gather anonymous analytics data. You can manage or disable cookies in your browser settings. See our Cookie Policy for more details.

9. Your Rights

Under GDPR, you have the right to:

Access, correct, or delete your personal data.
Object to or restrict processing.
Request data portability.
Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at info@eliterepairs.ie.

10. Links to Other Websites

Our website may include links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Elite Window & Door Repairs,
Drombane,
Pallasgreen,
Co. Limerick.

info@eliterepairs.ie
087 247 3476